Our Warranty
An Armogan Watch it is also about the Armogan’s quality warranty.
Armogan offers a 2-year warranty on all quartz movements. Proof of purchase is therefore required for all warranty claims and service requests. The warranty policy comes automatically in effect upon purchase by the buyer. Armogan’s warranty guarantees that your timepiece instrument will be free of material and workmanship defects and warrants the reliable functioning of its entire movement. If your timepiece malfunctions within the two year period, Armogan will repair or replace your watch free of charge. To make sure we get your watch fixed if you encounter any problems with it, we guarantee that we will keep sufficient spare parts to repair or replace it for 2 years.
How does it work?
Simply contact us at « support@armogan.com ». To speed up the procedure, please send us as many details as possible regarding the technical issue you are facing (pictures, short video, etc). We will then send you a return authorization under warranty and organize a pick up at your home or your workplace with our carrier free of charge. Once your watch has been repaired or replaced, we will send it back to you, once again, at our charges.
The warranty does not apply in case of:
- Damages as result of improper usage such as scratching, bouncing, falling, …
- Inattention
- Intentional damage or;
- Neglected care.
The warranty on a watch relates to the movement and not to other parts such as the glass or the strap. Wear traces visible on the strap of a watch, must be considered as normal effects of usage.
Should you experience any problems with your watch (covered under the warranty or not), please contact us at support@armogan.com. We will get back to you as soon as possible.
